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Refund Policy


Buildyourbox believes in helping its customers as far as possible, and has therefore a liberal refund policy. Under this policy:

Product Replacement Guarantee

When you buy our products and in case you recieve a defective product or a product other than specified on the site you need to inform us within 24 hours of the receipt of the product. In case of manufacture warranty items the items come with a Vat paid bill and can be replaced at any service center across india. If you cannot access the service center in your area for some reasons then you need to ship the item back to us and get it replaced or repaired as per manufacturers policy. In case of a seller warranty Products you can refer the rules for the same here - Seller Warranty

Please Note that if you are not happy with your purchase or do not like the product for any reasons the product will not be replaced or refunded. Replacements and refunds are only applicable in case of a defective Product received.


In order to get a replacement of defective item